7.ai is transforming the digital customer experience (CX), driving customer loyalty and revenue for the world’s leading brands. We combine deep vertical expertise, human insight, and years of contact center experience to make every interaction more satisfying—and cost-efficient. Take conversational AI to the next level, predict consumer intent with precision, and keep customers coming back. Whether you choose our cloud platform, agent services, or a managed service for your organization, 7.ai is the partner you can trust to redefine your customer engagement strategy and deliver consistent, easy, personalized conversations across channels and time.
Driven by intent
As the only platform that combines behavioral, transactional, and historical data to anticipate intent, 7.ai understands what your customers mean—not just what they say. Better intent prediction means better service, saving time and money.
Best of both worlds
7.ai blends human insight and experience with machine learning and efficiency to take customer experience to new levels. Our holistic approach plays to both strengths, with bots supporting agents and agents training bots, maximizing agent productivity and satisfaction, in turn, boosting CSAT.
Customers and Industries
We serve over 250 enterprise clients spanning 12 key verticals: Banking, Education, Financial Services, Government, Healthcare, Insurance, Retail, Services, Technology, Telecommunications and Cable, Travel and Hospitality, and Utilities.
7.ai is headquartered in San Jose, California, with offices, R&D centers, and contact centers around the world.