Business Operations Executive (Start ASAP)

Responsibilities:

• Campaign Activation - BNSL (Buy Now Stay Later Projects)
• Making any change on existing BNSL hotels based on request (rate, surcharge, black-out dates, inclusion, room type, etc.)
• Following-up BNSL issues
• Assist RMP creation for hotel chain flash sale promo set-up
• Check hotel flash sale static rate and availability
• Assist RMP creation for BNSL hotel flash sale promo set-up
• Project operational tracking and monitoring
• Operational flow set-up alignment with Product Team
• Bridging between Legal team and other stakeholders for legal-related matter
• Communication to Finance assistance for the payment-related matter
• Manage to bridge smooth communication & interaction with cross-functional team 
• Business Operations and Central of Excellence: Ensure requirements and context from Legal, Finance, and Tax operations are well prepared in Accommodation and vice versa
• Administer everything that is related All-star Accommodation & operational flow when the product is started or ended to certain hotels, including activate new hotels & deactivate hotels if agreed to terminate the programs, update & Revert back hotel’s commission by using a relevant tool, and also responding to queries on All-Star Accommodation & Prebuy related issue with Market Manager, Finance, Legal & Product Team
• Administer everything that is related to Advance Deposit Program, including monitoring existing active hotels from pre-COVID-19, monitoring & setting-up new ADP hotels disbursement, daily update on ADP outstanding, and administer everything related to contract handling for ADP projects
• Administer everything that is related to Contract Decentralization Projects & bridge interaction between Market Manager team & legal team, including list-down fully-utilized/ inactive ADP hotels for contract decentralization, clean-up data in ID contract decentralization, collect all agreement + addendum template and store it in centralized drive, report manual re-contracted properties that have been verified, and discussion with CFO Team & IZENO for centralized agreement storage & flow in Q1 2022
• Administer everything that is related to Prebuy Projects, including responsible for checking the documents & creating the prebuy room type in TERA, be the PIC to follow up with the MM in case of any issues, to check the accuracy of payment form against invoice & entity (contract), and bridging interaction between finance team to MM team, if there’s any discrepancy data on contracts related with Prebuy

Requirements:

• Fresh Graduate welcome to apply with minimum Bachelor Degree 
• Good attention to detail for data entry.
• Familiar with Microsoft Office and Google Office Suite.
• Able to communicate in English and Indonesia, via verbal and written medium.
• Have a strong problem-solving skill, strong in numbers.
• Self-driven person, embracing challenges, and persevering to failures.
• Have an excellent communication, passion, dedication, and energy to get things done.
• Multitasking, self-driven, able to juggle multiple projects and other responsibilities and at the same time able to clearly prioritize / effectively delegate tasks. Able to perform under pressure and stay on-track
• Empathy & able to work in a team